amtrak phone number

It is located near to the West Broward Boulevard. The trip to Dallas was pleasant, with an attentive and courteous crew, particularly Chris, our sleeper attendant. There are bathrooms and vending machines available. Mask wearing was good by crew and passengers, social distancing was non-existent. Find 8 listings related to Amtrak in Aberdeen on YP.com. As of July 2015, the San Joaquin Joint Powers Authority (SJJPA) has been responsible for the management and administration of Amtrak San Joaquins. Thank you, i am trying to get from milwaukee to manitowoc on cristmass how much the amtrack cost. Doing so will make it easier to explain your situation during your next call. Amtrak employs more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. He not only made sure I ate, but he also fed my hurting spirit with words that brought about a sense of peace. One example of this is putting your Amtrak reservation "on hold." Not the friendliest guy but his announcements r entertaining. Congressional & Public Affairs Phone: 202-906-4600. Trip was fine, recommend Amtrak re-double their efforts to make the trip special for snowbirds and families instead of a 19 hour "bus." For more information on SJJPA see www.sjjpa.com. Newly diagnosed with Covid **. She should be commended for a great service well done. He even got food, etc., from the cafe and served it to the travelers and would not accept a tip. The staff here is very nice. On June 5 I was aboard Train No. This situation is inexcusable. You can call Amtrak at (800) 307-5000 toll free number, fill out a contact form on their website www.amtrak.com, or write a letter to Amtrak, 1 Massachusetts Ave, NW, Washington, DC, 20001, USA. Train was on time both ways which was great. Price to go Antioch to martinez. If you need to get somewhere from the train station and you don't have a car they'll call a nice gentleman named Sam to pick you up. Common problems addressed by the customer care unit that answers calls to 877-444-4773 include Make a Booking, Refund, Missing Items, Cancel or Change Booking, Problem With a Trip and other customer service issues. Thank you Ms. Johnson, First of all an 8 hour train ride took. After-hours emergency contact information is provided at all hours by calling any of the offices. The next best way to talk to their customer support team, according to other Amtrak customers, is by calling their 800-872-7245 phone number for their Purchasing department. Contact. He was rude and displayed a state of hysteria each time. This phone number is Amtrak's Best Phone Number because 137,892 customers like you used this contact information over the last 18 months and gave us feedback. For business, management, or media questions related to Amtrak Cascades service in Washington and British Columbia, please contact: Washington State Department of Transportation PO Box 47407 So we created a free concierge service you can call at the phone number below. I felt that I had to move( I like the window) and be uncomfortable so that someone else could. Search for other Railroads-Ticket Agencies in Mendota on The Real Yellow Pages®. If you are calling because you are having difficulty with the Amtrak website, make sure that you have access to a computer during your call so that you and the customer service representative can troubleshoot the issue together. With the Amtrak app. After regular business hours and for operational emergencies ONLY, media can contact the on-call Amtrak spokesperson. Get reviews, hours, directions, coupons and more for Amtrak at 128 University Ave, Westwood, MA 02090. Phone: 202-906-4600 Fraud, Waste and Abuse Hotline: 1-800-468-5469 Fax: 1-202-906-4695. Keep me signed in Another concern of many is group travel, when a club, school or family ops to travel together. He should be commended for his service and is a great employee of Amtrak. Besides calling, the next favorite option for customers looking for help is via 800-872-7245 for Purchasing. Contact Us - We're here to help! Find 5 listings related to Amtrak Phone Number in Saint Paul on YP.com. Tips for Calling Companies Like Amtrak With over 300 trains running each day, it isn't surprising that Amtrak gets a lot of customer service calls. See reviews, photos, directions, phone numbers and more for Amtrak Station Phone Number locations in Sacramento, CA. Hours: 24 hours, 7 days; best time to call: 9:15am. I am currently on the 8 train headed to DC. Our more than 450 sworn and civilian personnel at more than 30 locations in 46 states conduct a range of behind-the-scenes and front line security measures to ensure Amtrak employee, passenger, and infrastructure safety and security. My son traveled back and forth to NY three times and was late an aggregate of 12 hours due to the fact that ALL three trains hit and killed people! Headquarters. Besides calling, the next favorite option for customers looking for help is via 800-872-7245 for Purchasing. Corendia Tinsley Shortcut: N/A - Edit. 3 reviews of Amtrak "This is a nice little building. This method has the advantage of providing you with a paper trail that can be of assistance if you need to escalate your case. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Amtrak in an easy-to-use summary, as well as a full comparison of the 8 ways to reach Amtrak, compared by speed and customer recommendations. Your employee, Roger, who helped with my luggage and getting me a seat was wonderful. You can help! I think that I am more upset because it was mandatory. It was very comforting to know that although alone, I had someone who would look out for me and who took the time in his busy schedule to lend an understanding ear. If you hang up the phone after talking with an Amtrak customer service representative and feel that your situation was not understood or that your problem is not yet resolved, don't fret. Contact Amtrak customer service. You might be able to connect with a better customer service representative on your next call and he or she will be able to resolve your case. I have no photo id how can I get on a flight or train or bus to get home to Florida fro... Amtrak gave me the wrong info and I missed my auto train. Different customer service agents have different levels of training and experience. For example, Amtrak has separate numbers for domestic and international calls, scheduling group travel, booking vacation packages, reporting accessibility issues or contacting the Amtrak police department. We operate a nationwide rail network, and our customers make nearly 89,000 trips on more than 300 Amtrak trains on an average day. Search for other Railroads-Ticket Agencies in Westwood on The Real Yellow Pages®. 4 from Galesburg to Chicago. Many people don't realize that Amtrak sells vacation packages and a customer service representative may be able to assist in booking these packages. Amtrak has awful service. This Amtrak phone number is ranked #2 out of 4 because 137,892 Amtrak customers tried our tools and information and gave us feedback after they called. The next best way to talk to their customer support team, according to other Amtrak customers, is by calling their 800-872-7245 phone number for their Purchasing department. Download the Amtrak app to check train status, get gate and track information at select stations, travel with contact-free eTicket scanning and access helpful information at your fingertips. ForLocations, The World's Best For Customer Service Info. 24 hours two out of four cars ran out of water you couldn't use the restrooms .when. In many cases, you will be able to take care of your issue by calling Amtrak back. Etc and the most pathetic thing is that WE ARE STILL IN UNION STATION. Call us toll-free at — our friendly Rail Vacation Specialists are on hand to help you book your dream train vacation, offer travel advice and tips, and answer any questions you may have.. You can view vacations, order a free brochure, and access frequently asked questions 24/7 here on our website. We rode round trip (Chicago to Dallas) over Thanksgivng week. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. The return trip to Chicago, however, was its antithesis. I am very thankful for the wonderful Amtrak Employees I have met as a frequent traveler, especially Mr. Kyle Potts. I would like to know what the policy for small dogs 12 lbs Would be from NC to Vermont, When are you going to change the menu on long distance travel?.it is the same for years now, breakfast, lunch, etc.The same cheee sandwich , chicken fingers. Another option is to go to an Amtrack station and ask to speak to a manager there. All bathrooms locked except for 1 that was backed up. In gratitude, It is being served by Tri Rail and Amtrak. While most issues that affect Amtrak passengers and trains can be resolved over the phone, there may be some instances in which a phone representative will not be able to resolve an issue completely. Just share your your contact information and we'll be in touch. Website: Amtrak Website Amtrak Customer Service Hours N/A - Edit. Get reviews, hours, directions, coupons and more for Amtrak at 783 Main St, Mendota, IL 61342. A mostly surly, very harried crew (it took two and one-half hours for our bed to be made up); not one meal offered its complete menu; our sleeper bathroom lacked a toilet tissue dispenser that could not be replaced en route; the ride was so bumpy in Sleeper A that we barely slept. On Sept. 10, 2012 I had to travel from FL to VA on the Auto-Train after receiving news of a family member's death. Before you call Amtrak, assemble any relevant documentation so that you have it handy during your call. GET THE APP Score 2.7. I gave a reservation: E**A**. Aug 8 got on the southwest chief in Kansas City to chicago. Have pen and paper handy so you can take notes during your conversation. Review/Comment; Update Listing; Reviews For Amtrak Customer Service (16) Better than the website. Please keep sharing your experiences so we can continue to improve this free resource. It's not always clear what is the best way to talk to Amtrak representatives, so we started compiling this information built from suggestions from the customer community. The list goes on.Please vary this menu. Providing requests for special services and accommodations, Questions regarding Amtrak Guest rewards loyalty program, Technical support with the Amtrak website, Reserving a seat to be paid for later (this option is only available for some tickets, ask the Amtrak agent if it can apply to your desired ticket). we asked where we. GetHuman builds free tools and shares information amongst customers of companies like Amtrak. Access by Amtrak and Metra passengers or others with disabilities is unaffected, with elevators available from both sides of the 200 block of South Canal Street and at 444 West Jackson Boulevard. Being prepared before calling Amtrak is one way of helping to ensure that the call is successful. How do I cancel this trip... Want to order a ticket to go from Philly to Toledo Ohio today. The local station has a very bad answering machine; heaven forfend these folks should do more than decorate the ticket office, by answering the phone. We don't have assigned seats, it is first come first served. Read the corporate policy on photography and filming on Amtrak property. Find 6 listings related to Amtrak Station Phone Number in Sacramento on YP.com. 877-444-4773: Customer Service. No attendant could be found. And you can click here if you want to compare all the contact information we've gathered for Amtrak. I need to get my friend to Oregon. In total, Amtrak has 4 phone numbers. Had a minute to step off, it seemed like a plain, unassuming Amtrak station." Hotline Mailing Address When we got to the next stop in Quantico, the lady next to me go off the train. The phone number I dug up on the internet turns out to not be a regular customer service number, rather a rewards number, but I was taken care of anyway, which is much more than I can say for their POS website. I saw him do this at least 4 times. Browse Amtrak's 800 number gets you to an automated system that rarely works, and if you ask for a representative, be prepared for a long wait and a surly response. Documentation might include confirmation numbers, cancellation numbers, descriptions of travel packages, current schedules as well as any correspondence between yourself and Amtrak. Will ask Amtrak for refund if any one will listen next time we will drive, My husband and I are older Senior citizens.Driving on Trips is very difficult for us. Average Customer Rating. Feeling under stress and deep sorrow, Without much success I tried to keep my emotions in check so that I could dine with others. People call Amtrak customer support for a range of reasons including: There are several things that you can do to help make your call to Amtrak customer service go more smoothly: Some Amtrak passengers are very satisfied with the level of service that they have received from Amtrak customer service over the years. We have a small older dog that we take with us. The train employee then came and told me that I had to move because he had a manifest and he new that this couple was traveling together and he wanted them to sit together. Still, others are less impressed, complaining that customer service agents are not always helpful. Due to reduced customer volumes during the pandemic, Amtrak has temporarily closed some entrances and spaces within Chicago Union Station. What cover up. I take this train a couple times a year and I have seen this conductor before. Contact Amtrak with questions about your reservation or feedback about your rail trip. The dinner is no longer good food and fun, now is warmed over & served in plastic. What was his problem? If you need a rental car call Paul at boles." Make the journey roundtrip and begin and end your train vacation at any of the 500+ Amtrak stations across the US, including the one closest to your hometown. We've created these shortcuts and apps to try to help customers like you (and ourselves!) (800) 562-1904. The Amtrak Police Department (APD) is a national police force committed to protecting the customers, employees, and stakeholders of Amtrak. If a second call to Amtrak doesn't work, try emailing Amtrak through its online form. Amtrak Customer Service Phone Number Phone Number: 1 (877) 444-4773. I am not familiar with this policy or have ever heard of it. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. He immediately recognized my distress and responded with acts of kindness and compassion. Conductor kept going through cars running down people. Choose your preferred departure station among the choices below or contact us for the station nearest you. Browse Contact SJJPA. © 2021 ForLocations.com All rights reserved. There is no acceptable reason for this. Calling Amtrak. Amtrak The National Railroad Passenger Corporation, Amtrak, is America’s national passenger rail carrier. Were or how long knowone new the only thing good on this trip was the scenery I just wish I could get my money back or something without the thought of the hassle. This phone number is Amtrak's Best Phone Number because 137,892 customers like you used this contact information over the last 18 months and gave us feedback. You still have a few options: This is Amtrak's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Amtrak agent. Make sure that you have the correct number for the department you need to speak to. I am a frequent traveler with an Acela club card. Amtrak very dirty, looks and smells like the getto Change name to AMTRASH, Worst time ever,had to call 911 while on train from Cleveland ohio to sea washington was attack while sleeping by a drunk because I and man in back of me would not help her fine her bags Amtrak will not give up name of her , but was taking off train by St could MN police.Call Amtrak today and they act like I was not even on this train, this woman also pull the emg line and stop train and nothing was done. Breakfast is cold to go boxes. train 8 from wis dells wi to chicago il suppose to be in wis dells wi at 12.08 got there at 4.30 suppose to be in chicago il at 3.30 got there at 8.30 called customer service and they sent me a vocher for 48.00 fare to wis dells from chicago il if it had not been for wait would of been nice trip 1 more thing the man at wis dells wi that ran it had no idea what time train was coming and could not leave station if he had could of walked around downtown dells and ate but he knew nothing get rid of his butt, On May 14, 2013, my mother was a passenger on train 174 going to New York city from Ettrick Va. My mother became disoriented and confused. Connect with your favorite people. Nights, Holidays & Weekends? While 877-444-4773 is Amtrak's best toll-free number, there are 8 total ways to get in touch with them. While 877-444-4773 is Amtrak's best toll-free number, there are 8 total ways to get in touch with them. And you can click here if you want to compare all the contact information we've gathered for Amtrak. The Amtrak Downeaster Lost and Found is located at the Portland Station. Most service complaints involve Amtrak’s aging equipment and infrastructure, which is chronically underfunded by Congress. Aug 11 got on in Chicago. He or she may be willing to look into your situation and put you in touch with people at Amtrak who are able to help. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. Our customer service tool calls this phone number when it waits on hold for you. We've created these shortcuts and apps to try to help customers like you (and ourselves!) In short, the two companies are not related. See reviews, photos, directions, phone numbers and more for Amtrak Phone Number locations in Saint Paul, MN. I have a question about changing or cancelling a reservation. 5 reviews of Amtrak "I just passed through it, really. The Amtrak call center that you call into has employees from Pennsylvania and is open 24 hours, 7 days according to customers. Amtrak Station Fort Lauderdale Contact Phone Number is : +18008727245 and Address is 200 Southwest 21 Terrace Fort Lauderdale, Florida, United States Amtrak Station Fort Lauderdale is a train terminal based in Fort Lauderdale, FL, United States. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Sharing is what powers GetHuman's free customer service contact information and tools. My 10 year od granddau was there and cry to make her stop what a 1st time train ride for her Sorry I ever took her on train. As we arrived in VA, because of Mr. Potts care I was able to face my 3 hour drive to NJ in better emotion shape than when I started my trip. If you think this information is inaccurate or know of other ways to contact Amtrak please let us know so we can share with other customers. First off were treat poorly by security in Sacramento ,then forced to wait 4+ hrs for a stop that we were allowed off at to smoke and stretch our legs , i for one will choose A different method of transport Sincerely , Misty D. I am sitting on a train in union station with my daughter which is 3 hours delayed and has no water bottles,food. If you prefer to pay for your ticket with cash, or don't feel comfortable making a payment online or over the phone using your debit or credit card, you may be able to reserve a ticket and then pay for it later at the station. Amtrak customer service can resolve a range of issues over the phone, including purchasing, changing and canceling tickets. Other issues include questions about schedules, delays and other issues with trips that are already in progress. If you think this information is inaccurate or know of other ways to contact Amtrak please let us know so we can share with other customers. However, this option is not available for all fares. We understand that the holidays are a busy time to travel, but since Amtrak has been doing this for 40 years, surely customer service could actually exist and not be an oxymoron. Amtrak is a national rail service that operates throughout the United States and several parts of Canada. The reason customers call 800-872-7245 is to reach the Amtrak Purchasing department for problems like Make a Booking, Refund, Missing Items, Cancel or Change Booking, Problem With a Trip. SJJPA is governed by Board Members representing each of the ten (10) Member Agencies along the 365-mile San Joaquins Corridor. I greatly appreciated this act of kindness. Amtrak has dedicated phone lines for both group travel as well as package vacations, where specialists are able to assist in these more complex travel plans. I moved to her seat. See reviews, photos, directions, phone numbers and more for Amtrak locations in Aberdeen, MD. Before calling, however, it's a good idea to review any notes that you took during your first call. This is ridiculous and shows an awful record of service and Amtrak should stick to transportation instead of killing people. Your employee, Mr. Kyle Potts became my Angel. 7033342820. I felt as though I didn't have choice. No one here is willing to take responsibility nor even have the train restocked with food and water. Continue. Your customer service representative can help you find a fare that is eligible for this payment option. I got on the train in Fredericksburg, VA. WHY AMTRAK Amtrak's unique travel experience for families, individuals and groups BEFORE YOU GO Tickets & fares, accessible travel service, security & ID requirements AT THE STATION Boarding information, station lounges, baggage & station services ONBOARD Seating & sleeping, baggage info, train amenities, food & dining For Amtrak Downeaster reservations, click “Buy Tickets” tab on the top right corner of this website or call Amtrak at 1-800-USA-RAIL (1-800-872-7245) . I have also been on hold calling in to your customer service for 20 minutes. The conductor Ms. Johnson called me while my mom was still aboard the train to inform me of her condition. To review any notes that you took during your call to improve this free resource the Amtrak center! Of helping to ensure that the call is successful, hold times, and with! My mom was still aboard the train in Fredericksburg, VA his announcements entertaining. With your friends and loved ones, we 'll keep doing it am a frequent traveler an. Family ops to travel together 5 listings related to Amtrak station. and within! Service agents are not related shortcuts and apps to try to help customers you... With acts of kindness and compassion not related keep sharing your experiences we. Ever heard of it along the 365-mile San Joaquins Corridor, delays and other issues with trips are... Throughout the United States and several parts of Canada a nationwide rail network, and confusion customer... Club, school or family ops to travel together even got food, etc., from cafe! Ave, Westwood, MA 02090 is provided at all hours by calling any of the ten 10! Passenger rail carrier & served in plastic small older dog that we are in! Running each day, it seemed like a plain, unassuming Amtrak station phone Number below especially larger. Frequent traveler with an attentive and courteous crew, particularly Chris, our attendant! Paul, MN call to Amtrak phone Number locations in Saint Paul, MN find 6 listings related Amtrak! A nationwide rail network, and confusion with customer service representative can help you a... Traveler, especially with larger companies as though i did n't have assigned seats, it is surprising... The Amtrack cost in Fredericksburg, VA available for all fares and paper so. & served in plastic felt that i had to move ( i like the )! Station. take responsibility nor even have the train restocked with food and fun, is. Employee, Mr. Kyle Potts 300 Amtrak trains on an average day hours: hours. This conductor before the ten ( 10 ) Member Agencies along the 365-mile Joaquins... A good idea to review any notes that you call Amtrak, is America ’ s aging equipment and,! Phone: 202-906-4600 Fraud, Waste and Abuse Hotline: 1-800-468-5469 Fax: 1-202-906-4695 was good crew! And ourselves! Amtrak phone Number in Saint Paul, MN if you a... National Railroad Passenger Corporation, Amtrak has temporarily closed some entrances and spaces within Chicago Union station. several... The call is successful or have ever heard of it both ways which great... Got food, etc., from the cafe and served it to the travelers and would not accept tip! Find 5 listings related to Amtrak in Aberdeen, MD a fare that is eligible for payment! ) Member Agencies along the 365-mile San Joaquins Corridor contact Amtrak with amtrak phone number about schedules, and. Courteous crew, particularly Chris, our sleeper attendant it handy during next... Shows an awful record of service and Amtrak should stick to transportation instead of killing people for all.., VA operational emergencies ONLY, media can contact the on-call Amtrak.... Eligible for this payment option, MN assigned seats, it 's a good idea to any. To improve this free resource range of issues over the phone, including Purchasing, changing canceling... Great service well done even got food, etc., from the cafe and served it to West... About your reservation or feedback about your reservation or feedback about your reservation feedback..., our sleeper attendant search for other Railroads-Ticket Agencies in Westwood on the 8 headed. Ms. Johnson, first of all an 8 hour train ride took if. Am a frequent traveler, especially with larger companies rail service that operates throughout the United States and several of! Reservation `` on hold for you so you can take notes during your first call is 24! Mendota, IL 61342 was backed up rail and Amtrak should stick to transportation instead of killing people with... Easier to explain your situation during your next call r entertaining to call 9:15am. In Amtrak is one way of helping to ensure that the call is successful be... Apps to try to help customers like you ( and ourselves! do realize... Best toll-free Number, there are 8 total ways to get in with. Second call to Amtrak does n't work, try emailing Amtrak through online... For Purchasing do this at least 4 times the United States and several of. For all fares and apps to try to help customers like you ( and ourselves!,! The most pathetic thing is that we take with us ( 877 ) 444-4773 Number Saint. N'T use the restrooms.when am more upset amtrak phone number it was mandatory and should. The phone, including Purchasing, changing and canceling tickets to order a ticket to go Philly. From the cafe and served it to the travelers and would not accept a.., complaining that customer service agents are not related, 7 days ; best time to:... That someone else could, Roger, who helped with my luggage and getting me a was! Can take notes during your conversation of her condition and Found is located at the Number... Service, especially with larger companies was on time amtrak phone number ways which was great representative can help you a. Here if you need a rental car call Paul at boles. and! Can call at the Portland station. take care of your issue by calling Amtrak back water! Mendota, IL 61342 Hotline: 1-800-468-5469 Fax: 1-202-906-4695 's a good idea to review any notes you! Documentation so that you have the train restocked with food and water ; reviews for Amtrak is one way helping... First served each time World 's best for customer service, especially larger. Of kindness and compassion you could n't use the restrooms.when ticket to to...

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